NYS Child Support Login

Video demonstration and instructions on how to use the NYS Child Support Login:

 

Here are the steps to follow to login:

  1. The first thing you have to do is to copy and paste the NYS Child Support Login page URL onto the address bar of your web browser: https://ws04.nyenet.state.ny.us/sreg/Login?TYPE=33554433&REALMOID=06-90fa1850-d21a-106f-b476-839b26b50cb3&GUID=&SMAUTHREASON=0&METHOD=GET&SMAGENTNAME=KZUrwC8F7hXpVsPIetA5coLtjjMyJbNWUcQ4ONYL62ed3iVV9KHgxXpa6I1dyaTN&TARGET=-SM-HTTPS%3a%2f%2fwww.childsupport.ny.gov%2fDCSE%2fsecure%2fLogin.action (Simply highlight the link provided and right click then with the drop down list choose Copy. Afterwards, go to the address bar of your web browser and right click the empty text field of your address bar and choose from the drop down list, Paste.)
  2. Once directed to the page, you will find a login box in the middle of the page. Let us start filling in the mandatory text fields. Begin with the first text field by inputting your Username. Make sure you are inputting the correct information to avoid any errors while trying to login.
  3. After filling in the first text field move on to the next one and enter your Password on it. Make sure you are inputting your correct Password to avoid any errors while trying to login.
  4. After completing steps one to three click the gray-colored Sign In button and you will be then directed to your account.

 

Having problems while trying to login? Reset your login credentials:

  1. On the same NYS Child Support Login page URL: https://ws04.nyenet.state.ny.us/sreg/Login?TYPE=33554433&REALMOID=06-90fa1850-d21a-106f-b476-839b26b50cb3&GUID=&SMAUTHREASON=0&METHOD=GET&SMAGENTNAME=KZUrwC8F7hXpVsPIetA5coLtjjMyJbNWUcQ4ONYL62ed3iVV9KHgxXpa6I1dyaTN&TARGET=-SM-HTTPS%3a%2f%2fwww.childsupport.ny.gov%2fDCSE%2fsecure%2fLogin.action find the Forgot your Username or Password link and click it.
  2. If you are having problems with your Username then click the Forgot your Username link and you will be then directed to its reset page. Once directed to the reset page, please input your First name, Last name, email address and the given captcha code on its respective text fields. Once finished, click the Email me the User ID.
  3. If you are having troubles with your Password then click the Forgot Password link as stated in Step one and you will be then directed to its reset page. On its reset page, it will be asking you of your User ID and the provided captcha code so input the said information on the respective text fields. Once finished, click Continue. There are maybe additional steps after so just follow the onscreen instructions carefully to avoid any errors.

Note: Your username and password are case sensitive so type it in correctly.

If all else fails, contact NYS Child Support directly:

Make a call:

1-866-227-7035 (Monday–Friday, 8:30 AM–4:30 PM).

Send an email:

nysdcse@otda.ny.gov (Include your name, daytime phone number and description of the problem you are facing)

 

Do not forget to bookmark this page and check back later for any updates or changes made on the above login processes as we are trying to provide the most up to date information regarding NYS Child Support Login process.